ITIL Foundation Training Course

Information Technology Infrastructure Library (ITIL) is a set of procedures that delivers practical and strategic Information Technology Services Management guidance. This WinSple's ITIL Foundation course will teach you to use and implement the latest ITIL 4 framework. Companies use ITIL as a framework to focus on all their activities, components, and resources, to implement capabilities that supply detailed business value.

The ITIL is used as a guide by companies across the globe in all sectors such as small, Large, and Medium Industries, National, state, or local government, education systems, and private firms. This ITIL Foundation course will help you understand ITIL evolution from beginner to advanced level.

Knowledgeable areas of ITIL: -

  • People: Human resources and structures within the organization required to support the service.

  • Processes: Service Management methodologies required to support the service.

  • Products: Technology and other infrastructures.

  • Partners: An ally could be a third party providing extra support geared towards the service.

Become Certified ITIL Foundation Today with WinSple Learning!!

Key Features

Benefits of the Program

  • ITIL Foundation course is beneficial for people interested in understanding the concept of ITIL frameworks and improving the quality of IT Service Management.

  • This ITIL Foundation course by WinSple will thoroughly enhance your knowledge of ITIL core Concepts, central principles, and process models.

  • This course will also teach you skills, such as customer experience improvement, Service Level Management, and IT Service Management efficiency. /* By the end of the course, you will be proficient in 15 ITIL best practices*/.

Learn at the comfort of your Home or Office

One to One

  • Learn with Dedicated Trainer and Custom dates at your flexibility
  • 24x7 learner assistance and support

Live Virtual Class

  • Meet with like minded people to exchange ideas to exgage in the live class
  • 24x7 learner assistance and support


  • Train your complete to skill up everyone to meet the oraganization goal
  • Completely customized content to meet your requirements

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  • Develop skills for real career growth

  • Learn from experts active in their field, not out-of-touch trainers

  • Learn by working on real-world problems

  • Structured guidance ensuring learning never stops

Learning made easy with WinSple


This course starts from the introductory level, so even if you are a beginner, you can enroll in this course to learn the practical implementation of the ITIL framework. However, this course is more suitable for the following professions: - 

  • IT executives and architects

  • IT operations managers and audit managers

  • IT planners and consultants, 

  • database administrators, 

  • ITSM trainers, 

  • service delivery and quality analysts professionals

  • application management and development teams

You do not require any prior experience in ITIL to apply for this course and ITIL Foundation certification. 

Exam and Certification

How can one become an ITIL Expert?

ITIL experts acquire knowledge of all the ITIL concepts, best practices, languages and processes implemented in the ITIL 4 framework. To become an ITIL expert, you need to go through ITIL Foundation level, practitioner level, intermediate level and then the expert level of ITIL certifications. 

The Exam: -

  • To get ITIL Foundation certification, you need to go through an exam: - 

  • You get 60 minutes to answer 40 multiple choice questions in the exam.

  • You must secure 65% to pass the exam.

  • You will receive your results within 10-15 days after you take ITIL 4 exam.

  • The registration fee for the ITIL Foundation exam is around $373.

ITIL 4 Foundation certification is well-known entry-level certification in the IT industry. This course has easily understandable content so that you will be able to ace the ITIL 4 Foundation exam on the first attempt. 

Course FAQ’s

For how long is the ITIL 4 Foundation certification valid?

  • ITIL certifications are valid for a lifetime. However, you may need to renew your certification according to the latest ITIL version in this industry.

What is the latest version of ITIL?

The latest version of the ITIL framework is version 4. ITIL v3 exam and certifications terminated. 

What does the ITIL professional do?

ITIL professionals have the following responsibilities:

  • Responsible for the entire IT life cycle.

  • Determine strategies, policies, and standards.

  • Ensures the quality of the service offered to a customer is best.

  • Continuous improvement in the services.

  • Monitor core performance indicator.

Do we require prior experience to take this course?

No. If you are a novice in the IT Service domain, you can enroll for this course.

What are the tools requirements for ITIL 4 Foundation training?

These are the primary tools to get started with this training: - 

  • Windows XP or above Versions

  • MacOS 10.6 or above version

  • Decent internet speed.

Does the course fee include exam fee?**

Who provides the ITIL certifications?

  • The owner and manager of ITIL certifications since 2013 is AXELOS.

Where can I get ITIL practice question papers?**

How many attempts do we have for ITIL 4 Foundation certification exam?

  • There isn't any specific number of attempts to take the ITIL certification exam.

What are the levels of ITIL certification?

There are a total of five levels of ITIL certifications: -

  • Foundation level: - no prior experience is required. The Foundation level comprises of basic understanding and implementation of ITIL.

  • Practitioner level: - you need ITIL foundation certification for this certification. At this level, applicants learn to improve efficiency, productivity, and collaboration between service Management and the organization.

  • Intermediate level: - there are two different certificate categories in this level Service Lifecycle and Service Capabilities.

  • Expert level: - candidates must have achieved ITIL Foundation, Practitioner, and intermediate level certification. 

  • Master level: - you must have at least five years of experience to achieve this level.

What is the basic package of ITIL certified experts?

  • The owner and manager of ITIL certifications since 2013 is AXELOS.

WinSple Training FAQ’s

How Pass Guarantee Works?

Our Expert Faculty would Train with all the required knowledge to crack PMP exam. Hence, we offer 100% Money Back if you fail

Can I Reschedule the workshop?

Yes. You can rescheduled the workshop as per your flexibility. But, you need to inform the same in Email at least 10 Days prior to the workshop.

Will I get my refund? If I cancel the Session?

Yes. the refund would be credited in 15 working days. But you need to cancel the class withing 7 days from the date of registration. Further which no Refund request would be accommodated. However, you can Reschedule the class 2 times with any additional Fees.

What are the Pre-Requisite to attend the session?

You Need to have a stable internet connection with proper audio

Will I get any referral bonus?

Yes. You will receive $200 Amazon voucher for every participant you refer

What are the other courses offered by WinSple?

WinSple offers various courses like PMI-ACP®, PMP®, CAPM®, PgMP®, RMP®, PRINCE2®, SixSigma, Digital Marketing, Scrum and etc

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